Project Overview
MedTrack is a multi-location healthcare provider offering general practice, physiotherapy, and diagnostic services across five clinics. Their existing systems relied on a mix of spreadsheets, phone bookings, and a legacy desktop application that none of their other systems could talk to.
MoveOnTech was brought in to design and build a unified, custom patient management platform — covering appointment scheduling, patient records, staff rostering, and secure online payments — that could scale across all clinic locations from a single dashboard.
The Challenge
MedTrack's five clinics each ran on different scheduling tools, leading to double-bookings, lost patient records, and hours of manual reconciliation every week. Staff had no real-time visibility into appointments at other locations, and patients had no way to book or manage appointments online. Compliance with healthcare data regulations was also a growing concern with data scattered across spreadsheets and local machines.
Our Solution
We designed and built a centralised, cloud-based patient management system with role-based access for admins, clinicians, and front-desk staff. Patients can now book, reschedule, and pay for appointments online, while staff get a real-time, multi-location calendar with automated reminders. The platform integrates secure payment processing for deposits and consultation fees, and stores all patient records in an encrypted, access-controlled database.